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More Malaysians are choosing public transport, with Prasarana Malaysia Berhad recording its highest ridership to date in 2025 — a sign of growing public confidence in the country's rail and bus services
According to Berita Harian, the public transport operator, which runs the LRT, MRT, KL Monorail, and Rapid KL bus services in the Klang Valley, saw daily passenger trips peak at 1.63 million on 31 December 2025, marking the highest single-day ridership in its history.
Overall, average ridership throughout 2025 rose 11% to 1.31 million passengers daily, up from 1.18 million in 2024, according to figures shared by Prasarana.
The company said the 2025 figures are its strongest since before the COVID19-19 pandemic, when daily ridership averaged about 1.2 million passengers in early 2020. It attributed the increase to its sustained efforts to improve service reliability, availability, and passenger experience.
Transport Minister Anthony Loke said the surge in ridership reflects stronger and more consistent rail and bus operations
He added that rail service disruptions were reduced to just 31 incidents in 2025, down from 71 in 2024, an improvement of 56%.
"The reduction in disruptions shows that efforts to stabilise operations and improve maintenance are producing results," Loke said at a press conference yesterday, 7 January.
Loke also highlighted progress in the bus segment, with Rapid Bus services increasing availability to 1,355 buses, up from 1,165 previously, supported by the expansion of Rapid On-Demand services
Prasarana is also modernising its fleet, with the delivery of 310 new diesel buses and 250 electric buses.
In terms of infrastructure, the company also completed 301 bus stops and 16 pedestrian walkways last year.
Digital initiatives have also contributed to growing user confidence
The digitalisation of the My50 Monthly Pass and enhancements to the MyRapid Pulse app, which allows users to track buses in real time, have seen encouraging uptake among commuters.
A transport expert said the increase in ridership suggests public trust in Malaysia's public transport network is recovering
According to The Star, Associate Professor Law Teik Hua, head of the Road Safety Research Centre at Universiti Putra Malaysia, described the record-breaking 2025 figures as "worth cheering about".
He said the growth is a positive sign for Malaysia's congestion and emissions reduction goals, and validates the effectiveness of recent operational improvements across the network.
