Cover image via Oh! Media/NST Online
Thousands of LRT commuters were off to a bad start this morning as they found themselves trapped and stranded on their way to school and work
It was reported that the LRT service on the Kelana Jaya line was disrupted this morning over a glitch in the signalling and communication system.
**"We had glitches in the signalling and communication system between the Ampang Park and Dang Wangi stations and had to power down the line at several stations in the city centre for us to attend to the situation,"** Kelana Jaya LRT Line Chief Operating Officer Ismail Abdullah reportedly said in a statement.
RapidKL deployed buses to the affected LRT stations to ferry stranded passengers to their desired destinations. Additionally, commuters who have entered the paid area of the stations may seek a refund from RapidKL.
Image via NST Online
Image via NST Online
Image via Oh! Media
The chaos started at about 7am today, 7 September, when the power trip happened
With the disruption, the trains that remained operational were moving slower than usual and RapidKL posted live updates from time-to-time in its official Twitter account and Facebook page to inform commuters about the latest developments.
It was reported that many commuters left the LRT stations after realising the situation but most of them stayed on because they had no alternative transportation.
**A few fortunate ones found a place to seat and rest but most commuters just stood and waited in frustration. The chilly morning rain couldn't cool them down as they become more heated up, their patience running thin with every second that passed.**
Image via NST Online
Image via Rizal Hakim
Image via Rizal Hakim
Those who were stranded due to the breakdown this morning told SAYS about their frustrating experience. Most of them said that their trip to work was delayed for up to a few hours.
**"It sucks. I reached my office two and a half hours late,"** Khairul Idzwan tweeted.
A few other also said that they took a few hours to travel to work while some were still making their way to work at 12pm.
One particular Twitter user @ibnzakuan said that he missed a flight back to his hometown due to the terrible delay this morning.
Image via Rizal Hakim
Many other disgruntled LRT passengers also took to social media to express their dissatisfaction over the disappointing service offered by RapidKL
Image via Facebook
Image via Facebook
Image via Facebook
Many upset passengers also made sure that RapidKL understands their frustrations as they directed complaints on its social media accounts
Image via Facebook
Image via Facebook
Image via Facebook
Image via Facebook
