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As Hari Raya Aidilfitri approaches, courier companies are experiencing a massive surge in parcels as Malaysians rush to complete their festive shopping
Videos shared by courier staff on social media show warehouses overflowing with parcels as workers race against time to sort deliveries.
In a TikTok video posted by user @haizayong, J&T trucks can be seen filled to the brim while warehouse staff work tirelessly to sort parcels by delivery zones.
"Your things are on the way!" she assured customers in her caption.
Meanwhile, another J&T staff member shared clips showing what she described as a "tsunami" of parcels covering the warehouse floor
She advised customers to avoid ordering fragile items during this peak period due to the overwhelming volume of packages.
"J&T is flooded, guys! There's not enough space inside. Avoid ordering fragile items this close to Raya," wrote @nrl0niee._ on Threads.
"It's like a tsunami in here. This is peak shopping season, and there's a risk of delays and lost parcels. The return rate is high, so please be patient. Our couriers are human too, and they get tired. Don't pressure us!"
The videos have since garnered thousands of views and comments, with many Malaysians expressing hope that their Raya items will arrive safely and on time
"My baju Raya hasn't arrived! I guess I won't be wearing it this year," one netizen commented.
"I pray my items arrive quickly and safely so I can celebrate Raya peacefully," another wrote.
"I'm scared to order anything because last year my items only arrived after Raya," another user shared.
Meanwhile, another netizen showed just how fast courier hubs are moving despite the chaos, sharing a screenshot of his parcel being processed at a J&T hub in Puchong in only 32 minutes.
"J&T has no chill, guys," he wrote.
View on Threads
Anticipating the festive rush, J&T Express had earlier reminded customers to plan their purchases early to avoid delays
In a statement on 6 March, the company said it strives to serve customers 365 days a year, but urged the public to follow the recommended shipping dates to ensure parcels arrive before Hari Raya.
Here are J&T's recommended shipping deadlines for Hari Raya deliveries:
- Within West Malaysia: Before 16 March (Monday)
- West Malaysia ↔ East Malaysia: Before 12 March (Tuesday)
- Sabah ↔ Sarawak: Before 14 March (Saturday)
- Within the same city in East Malaysia: Before 16 March (Monday)
J&T reminded customers that parcels shipped after these recommended dates are expected to arrive only after Hari Raya.
