Here Is A List Of Local Businesses & Agencies Offering Aid To Putra Heights Fire Victims
Please share this information with anyone who may be affected.
Cover image via Replacement of essential documents
1. Road Transport Department (JPJ)
The Road Transport Department (JPJ) has opened a service station at the Putra Heights Mosque Temporary Relocation Centre (PPS) from 5 to 6 April, operating between 8.30am and 1pm. Affected individuals can have their vehicle documents reprinted at the mobile JPJ counters set up at the relief center.
"They only need to present their name and identity card, and they can obtain their documents free of charge," Transport Minister Anthony Loke was quoted as saying in Malay Mail.
JPJ will provide the following services:
- Renewal of driving licence (LM)
- Renewal of motor vehicle licence (LKM)
- Replacement of vehicle ownership certificate (VOC) and vehicle grants
- Insurance-related advisory service (Total Lost/ Beyond Economic Repair) by Persatuan Insurans Am Malaysia (PIAM) & related agencies
Image via JPJ Negeri Selangor (Facebook)
2. Immigration Department of Malaysia (JIM)
The Immigration Department of Malaysia (JIM) has announced that it will provide free replacement of Malaysian passports for victims of the Putra Heights gas pipeline fire. Victims whose passports were lost or damaged due to the fire can submit passport replacement applications without any fees at any nearby JIM office.
The conditions for receiving this free passport replacement are as follows:
- The passport is still valid with a period of at least six months
- Bring the original passport (if it isn't lost to the fire)
- Submit a copy of the Police, Fire Department, or Local Authority report
Look up your nearest immigration office or UTC location here.
Image via Jabatan Imigresen Malaysia (Facebook)
Medical assistance
3. Gamuda Cove
Gamuda Cove partnered with their local healthcare providers Cove Family Clinic and Maya Clinic to offer free health examinations for those impacted.
Examinations include:
- Eye assessment
- Lung assessment
- Mental health assessment
- ECG (Electrocardiogram)
- Full blood count
Cove Family Clinic
Address:
C-01-03A , Ground Floor, Gamuda Cove, Pusat Perniagaan Maya, Jalan Cove Sentral 1, 42700 Banting, Selangor
Opening hours:
8am to 8pm (Open daily except Wednesdays)
Maya Clinic
Address:
C-01-06, Pusat Perniagaan Maya, Jalan Cove Sentral 1, Bandar Gamuda Cove, Selangor, Banting 42700
Opening hours:
Weekdays: 8am to 10pm
Weekends and public holidays: 10am to 10pm
4. Dr Chong Clinic
5. MAHSA Specialist Hospital
Individuals experiencing any of the following symptoms after the fire should visit MAHSA Specialist Hospital for a free assessment:
- Skin injuries
- Respiratory difficulties
- Asthma
- Cough
- Eye irritation
- Throat irritation
- Post-trauma
Address:
Jalan SP 1/3, Bandar Saujana Putra, 42610 Jenjarom, Selangor
Opening hours:
Open 24 hours
For further information, please call +603-56511888.
6. [The Red Clinic @ Jaya One] (https://says.com/my/lifestyle/red-clinic-offering-free-wound-consultation-for-burn-victims)
The Red Clinic in Jaya One is providing free wound care consultations for burn victims. Affected individuals can seek help from Dr Richard. This service aims to support those injured and aid in their healing process.
Address:
Jaya One, 19-P1,
Block A, 72A, Jalan Profesor Diraja Ungku Aziz,
46200 Petaling Jaya, Selangor
Opening hours:
10am – 8pm (Mondays – Fridays)
10am – 3pm (Saturdays)
Closed on Sundays.
7. Klinik Medipulse Subang Jaya
Klinik Medipulse Subang Jaya is now offering free examinations specifically for victims of the Putra Heights fire, including:
- Burn examinations
- Wound dressing & treatment
- Free medication
Address:
6-G, Jalan Putra Mahkota 7/5A, Pusat Bandar Putra Point, 47650 Subang Jaya, Selangor
Opening hours:
7am to 9pm (Daily)
Contact:
+603-56143182
8. Tun Hussein Onn National Eye Hospital
The Tun Hussein Onn National Eye Hospital is offering free eye care assistance to victims affected by the gas pipeline fire in Putra Heights.
Seek help if you experience:
- Eye redness or irritation
- Burning sensation or pain
- Blurry vision or excessive tearing
- Any discomfort from smoke or debris
Address:
Lot 2, Lorong Utara (B), PJS 52, 46200 Petaling Jaya, Selangor
Opening hours:
Open 24 hours
For inquiries and more information, please call them at +603-77181488.
Transportation aid
9. Rapid KL
Rapid KL On-Demand (ROD) is offering six free van services to assist heads of families in returning to their homes to collect personal belongings. The vans will operate between Putra Heights Mosque Temporary Relocation Centre (PPS) and areas like Kampung Puchong Tengah and Kampung Kuala Sungai Baru.
Image via Rapid KL (Facebook)
10. [Chery] (https://says.com/my/news/chery-lends-50-cars-help-putra-heights-residents-recover-fire)
The Chinese electric vehicle (EV) manufacturer has pledged to lend 50 cars to residents affected by the recent pipeline fire in Putra Heights.
"We understand that many need to go to work. Some of them have to send their children to school. So Chery is lending 50 cars," said Selangor Executive Councillor (EXCO) Ng Sze Han.
Sign up here to receive this aid. For further enquiries, you can also call +6016-4122721.
Image via Ng Sze Han (Facebook)
11. CARSOME
Together with the Transport Ministry and the Selangor State Executive Council for Investment, Trade and Mobility, CARSOME will be supporting the displaced residents by providing up to 50 cars for temporary use.
Affected residents are encouraged to contact the Selangor State Executive Council's office at +6016-4122721 to register for immediate assistance, or email pr@carsome.my for more information.
Image via CARSOME Malaysia (Facebook)
Vehicle insurance
12. AIA General Berhad
AIA General Berhad is providing assistance to affected customers. Support is available for eligible policyholders with Motor, Personal Accident, and Fire/Home insurance.
To ease the process, the company is also waiving the police report requirement for claims submission.
You can submit your claim through your AIA Life Planner or opt for online claim submission here.
For general questions or inquiries, please contact the customer service hotline at 1300-88-1899.
13. Takaful IKHLAS
Takaful IKHLAS is helping out victims affected by the fire by simplifying claims for eligible Motor, Self-Accident, Residential Protection, or Business Premises certificate holders.
Here are the services offered:
- Claims: Eligible certificate holders can use the GO Serve portal to claim, with no police report needed
- Free roadside assistance: Available for IKHLAS Comprehensive Private Car Takaful subscribers via IKHLAS Road Assist
Towing services are also included, with a charge of RM2.50 per km for distances exceeding 150km.
More info here. Alternatively, you can WhatsApp them for questions.
14. Etiqa
Etiqa is providing assistance to all eligible Motor, Personal Accident, Retail Fire, Homeowners and Householders customers affected by the Putra Heights fire.
To ease the claims process, Etiqa will be waiving the police report requirement.
You may submit your claims through WhatsApp or the Etiqa Special Hotline – Putra Heights Explosion Claims at +603-26928188.
Animal relief
15. Malaysian Animal Organisation (SAFM)
SAFM will be working with four veterinary clinics to provide free first-aid treatment for injured animals and free dog and cat food for displaced and affected pets and strays.
Here are the participating clinics and their details:
- Ministre' of Pets Veterinary Clinic
Address: 16-G, Jalan Putra Mahkota 7/7A, Putra Heights, 47650, Subang Jaya, Selangor
Opening hours: 10am to 7pm
Contact: +6010-2207387 - SubangVet SS14
Address: 68, Jalan SS 14/2, SS 14, 47500 Subang Jaya, Selangor
Opening hours: 10.30am to 10.30pm
Contact: +6011-61333361 - Putra Heights Veterinary Clinic
Address: 38, Putra Point 2, Seksyen 7, Jalan Putra Mahkota 7/6A, Putra Heights, 47650, Subang Jaya, Selangor
Opening hours: 10am to 6pm
Contact: +6018-2134037 - Faith Veterinary Clinic & Surgery
Address: 33, Jalan USJ 21/10, USJ 21, 47630, Subang Jaya, Selangor
Opening hours: 10am to 6.30pm
Contact: +6019-6622910
For more info, you can call the SAFM hotline at 013-7066770.
16. [The Malaysian Animal Association] (https://says.com/my/news/malaysian-animal-association-spca-animal-relief)
To assist pet owners impacted by the Putra Heights gas explosion, the Malaysian Animal Association is providing free temporary boarding for up to seven days.
Here are the details:
Duration: 2 to 8 April
Animals Accepted: Small animals (cats, rabbits, birds, hamsters, hedgehogs, pet foxes)
Location: Galeri Animal Malaysia, Jalan Balam, Kuala Lumpur
Care Provided: Food, water, and necessary care
Additional Services: Free pick-up and re-delivery (collection schedule updated periodically)
The shelter is licenced by the Department of Veterinary Services Malaysia. Pet owners requiring this service can contact the shelter via WhatsApp.
Image via Animal Malaysia
17. [Society For The Prevention of Cruelty to Animals (SPCA) Selangor] (https://says.com/my/news/malaysian-animal-association-spca-animal-relief)
SPCA Selangor is establishing an Animal Relief Post in Putra Heights behind Dewan Camelia, a temporary evacuation centre from 2 April onwards.
They provide emergency pet food supplies, basic first aid for pets, and will collect pet owner information for future search and rescue coordination, pending clearance from authorities. The organisation will also provide general support and counsel to pet owners affected by the disaster.
Affected residents can visit the relief post at Dewan Camelia or contact SPCA via Instagram or WhatsApp.
Image via MBSJ
18. Financial assistance & temporary accommodation
Victims of the Putra Heights gas pipe fire incident will receive RM3,000 per family, distributed by Berjaya Corporation Bhd (BCORP). Transport Minister Anthony Loke Siew Fook revealed that BCORP founder Tan Sri Vincent Tan contacted him to offer this cash donation to ease the burden on those affected by the tragedy.
Additionally, Prime Minister Datuk Seri Anwar Ibrahim has announced an initial financial assistance of RM5,000 to owners whose houses were completely damaged for temporary lodging expenses, Malay Mail reported.
For those whose houses were affected, a RM2,500 financial aid will be given as well.
Image via Bernama/NSTP
In response to the Putra Heights fire, temporary accommodation is also being offered to affected victims. The free accommodation is available for a tentative 10-day period.
In allocating these spaces, priority will be given to vulnerable individuals, including senior citizens, children, and OKU. Individuals who are in need of temporary accommodation are asked to register here.
19. HISTRONG Design
HISTRONG is pledging RM500,000 to aid 100 families in rebuilding efforts. This support includes 3D interior design consultation, site visits and measurement, space planning and practical guidance, and step-by-step assistance.
To apply, interested individuals can visit this site and fill up their information. HISTRONG's team will then contact them to proceed with the application.
20. [KitaRefill] (https://says.com/my/lifestyle/kita-refill-is-offering-cleaning-products-to-victims-affected-by-the-putra-heights-fire)
The zero-waste store in Damansara Kim invited impacted residents to contact them for cleaning products to aid in the recovery process.
"Just give us a shout-out if you need any help. We will try to do what we can to assist. Take care. Stay safe," said KitaRefill.
Visit KitaRefill's website or reach out to them via Instagram, WhatsApp, or Facebook.
Image via KitaRefill/Google
21. IStorage Space
IStorage Space and One City are collaborating to offer temporary storage space to support Putra Heights fire victims during the home rebuilding and cleanup process. This service is available for families restoring their homes, those needing to store salvageable items during post-fire cleanup, and residents relocating temporarily until they can return home.
Affected individuals are encouraged to WhatsApp IStorage Space or visit their website.
