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Let's be honest: most of us don't think about our vehicle grant until we actually need it
Whether you're selling your vehicle, transferring its ownership, or dealing with the bank, it's always at these times when the grant suddenly seems nowhere to be found.
For those who don't know, a grant is the vehicle registration document issued by the Road Transport Department (JPJ)
Before 2016, it was called the Registration Certificate (RC). Since June 2016, it has been fully replaced by the electronic Vehicle Ownership Certificate (VOC).
Since then, physical grants have been phased out entirely, with ownership records now maintained digitally. Some car dealers may still provide a physical VOC slip for you when delivering your car.
However, you'll only need this physical copy when you're:
- Selling your vehicle
- Transferring the vehicle's ownership
- Settling hire purchase or loan matters
The good news is that whether you've lost or damaged your physical grant, replacing it in Malaysia is fairly straightforward.
Here's a complete guide on how to replace a lost or damaged vehicle grant:
The first option is to replace your grant or VOC at a JPJ counter
This is the most common method and can be done at any JPJ office nationwide. Bring your MyKad and two completed JPJ K7 forms. The transaction fee is RM20 in Peninsular Malaysia, Sabah, and Labuan, while Sarawak charges an additional RM5 processing fee, which brings the total to RM25.
When ready, submit your documents at the counter for verification. Once approved, JPJ will either issue a replacement VOC slip or update your digital ownership record.
This can be completed the same day, as long as your documents are complete and valid.
JPJ also provides a self-service option through its kiosks
Kiosks are available nationwide, usually located at selected JPJ offices and public service centres, making them accessible for most urban and semi-urban areas.
Using the kiosk is relatively simple:
- Insert your MyKad
- Verify your identity using your thumbprint
- Select Vehicle Ownership Certificate (VOC)
- Review your vehicle details
- Make payment (RM20 in Peninsular Malaysia, Sabah, and Labuan, or RM25 in Sarawak)
- Print a receipt if needed
However, this option works best if your vehicle ownership details are correct in JPJ's system. If there are issues such as mismatched records, ownership disputes, or incomplete data, the kiosk may not allow you to proceed, and you will be directed to a JPJ counter instead.
If your car is still under hire purchase, the original vehicle ownership record is held by the bank or financial institution that approved your loan
This is standard practice, as the bank technically remains the legal owner until the loan is fully settled.
Under the Hire Purchase (Amendment) Act 2010, vehicle owners are allowed to request access to this document when needed. To do so, visit the bank handling your vehicle loan, complete their request form, and present your MyKad for verification. Most banks will also require fingerprint verification as an added security measure.
Once your request is approved, the bank will either release the ownership document to you temporarily or provide a certified copy, depending on their internal policy.
If you only need the document for insurance purposes, claims, or general reference, many banks can also email a digital copy.
JPJ also allows you to apply on behalf of someone else, but they are particularly strict about the required paperwork
Whether you are acting on behalf of a company or a family member, JPJ will only process the request if all required documents are submitted correctly. Missing even one item usually means a return trip.
If you're an authorised representative (company or organisation), you'll need:
- Two completed JPJ K7 forms
- An official authorisation letter from the company or organisation
- Payment for the required fee (RM20 in Peninsular Malaysia, Sabah, and Labuan, or RM25 in Sarawak)
The authorisation letter is especially important, as it confirms that the application is being made with the organisation's consent.
If the registered owner is deceased or medically unable to be present, JPJ allows a beneficiary or next of kin to apply. You'll need:
- Two completed JPJ K7 forms
- A copy of the registered owner's MyKad
- A copy of the beneficiary's MyKad
- Legal documents such as a court letter, Letter of Administration, or Grant of Probate
- Proof of relationship to the registered owner
- Payment for the required fee (RM20 in Peninsular Malaysia, Sabah, and Labuan, or RM25 in Sarawak)
JPJ will review these documents closely. If anything is incomplete or unclear, the application will not proceed until the correct paperwork is provided.
For more #lifestyle stories:
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- How To Apply For An International Driving Permit (IDP) In Malaysia
- Here's A List Of Countries You Can Drive In With A Valid Malaysian Driving Licence
- What Is The New JPJePlate & Everything Malaysian Drivers Should Know About It
