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Maybank has confirmed that some services on its MAE app experienced outages today, 8 September
"How to have lunch like this, Maybank? The MAE app is experiencing problems," a customer asked the bank on X.
In a reply at 5.02pm today, Maybank urged users to visit the Maybank2u website to carry out transactions by using SMS TAC.
"We are working to restore the affected services as quickly as possible. Your patience is greatly appreciated," it said.
Anda juga boleh menggunakan laman web Maybank2u untuk melakukan transaksi seperti biasa dengan menggunakan SMS TAC. Kami sedang berusaha untuk memulihkan perkhidmatan yang terjejas secepat mungkin. Kesabaran anda amat dihargai. Terima kasih.[2]
— Maybank (@MyMaybank) September 8, 2025
Around the same time, Maybank announced that the main functions of its MAE application had been restored
"Thank you for your patience. We deeply regret any inconvenience caused.
"For your information, the main functions of the MAE application are now available, while some other services are still temporarily unavailable," the bank said in a reply on X.
Hai rahmat mk, segala kesulitan amat dikesali. Untuk makluman, fungsi utama aplikasi MAE kini telah tersedia, manakala beberapa perkhidmatan lain masih belum dapat digunakan buat sementara waktu.[1]
— Maybank (@MyMaybank) September 8, 2025
Earlier today, several features on the MAE app, including bill payments and money transfers, experienced disruptions
However, essential services, such as checking account balances, transferring funds to your own or others' accounts, DuitNow, and Scan & Pay transactions, remained accessible during this period.
In a notice within the MAE app, Maybank informed users that temporary transaction limits may be imposed during the recovery period.
Users were advised to check Maybank's official channels for updates and to use the bank's official website as an alternative until services are fully restored.
