Here Are All The EPF Self-Service Terminals In Malaysia So You Don't Have To Queue (2025)

Here's a breakdown of what you can typically do:  

Account Management:

• i-Akaun Registration: If you're a new EPF member or haven't registered for i-Akaun, you can do so at the SST using your MyKad.  
• i-Akaun Activation: New i-Akaun users can activate their accounts at the SST.  
• Update Personal Details: You can usually check and update certain personal information.

Checking Your EPF Account:

• Print EPF Statement: You can print a hard copy of your latest EPF account statement to review your contributions and dividends.
• Check Account Balance: You can view your current EPF account balance.  
• View Transaction History: Some terminals might allow you to view a summary of your recent transactions.

Withdrawals:

• Check Withdrawal Eligibility: You may be able to check your eligibility for certain types of withdrawals.
• Apply for Certain Withdrawals: Depending on the terminal's capabilities and the withdrawal type, you might be able to initiate or submit applications for specific withdrawals. (Note: More complex withdrawals usually require in-person submission at a counter or through i-Akaun).  
• Online Housing Loan Verification: For housing withdrawals involving online verification, you can often complete this step at the SST.

Other Services:

• TAC (Transaction Authorisation Code) Activation: You can activate your TAC for i-Akaun transactions at the SST.
• i-Sayang Registration: Husbands can register for the i-Sayang initiative to transfer a portion of their EPF contribution to their wives' accounts.  
• Self-Contribution Payment (via Debit Card): At selected EPF offices with SSTs, you can make voluntary self-contributions using your debit card.  
• Locate EPF Branches and SSTs: Some terminals might have a function to help you find the nearest EPF branch or other SST locations.
• Download KWSP i-Akaun App: You might find a QR code on the terminal to download the KWSP i-Akaun mobile application.  

Important Considerations:

• The specific functions available may vary slightly depending on the model and location of the EPF self-service terminal.
• For certain services, especially those involving large sums or specific documentation, you might still need to visit an EPF counter or use the i-Akaun online platform or mobile app.
• Always have your MyKad ready when using the SST as it is often required for identity verification.

By utilising the EPF self-service terminal, you can handle many common EPF-related tasks quickly and at your convenience.